FEMSA Revolutionizes its National Operation with PROCETI’s Digital Transformation
Learn how PROCETI helped FEMSA revolutionize its efficiency and decision making through an innovative digital change in the way they operate their cash transfer.
ABOUT THE
PROJECT
FEMSA, a global leader in the beverage and retail sector, faced severe security issues, manual inaccuracies, and inefficiencies in the process of transferring cash from various convenience stores to their destination due to a completely analog process. With operations in more than 10 countries and a vast network of stores, FEMSA, a company associated with Coca-Cola in Latin America, managed complex and large-scale operations.
CHALLENGES AND OBJECTIVES
Manual Mishaps:
Lack of digitization resulted in inefficient manual captures that wereprone to human error, affecting the accuracy and speed of operations.
Poor Internal Communication:
The disconnection among involved parties caused delays and lack of consistency in the managed information.
Regulatory discrepancies:
The information presented contained errors, which could lead to government sanctions and legal complications.
IMPLEMENTED SOLUTION
PROCETI developed and implemented a web platform integrated with an Android application, using advanced technologies such as Kotlin. Likewise, Angular 15 was used to generate a web platform that connected to the application, which was used by the operators, communicating with the web platform, and this, in turn, with the recipients.
Similarly, C# .NET Core 6 was used for the backend and SQL for the database.
This solution allowed FEMSA to digitally transform its key processes.
IMPACT AT
BUSINESS LEVEL
Operational Efficiency: Digitizing manual processes significantly reduced errors and
improved operational efficiency.
Improved Communication: The integration of the web platform and application
enhanced internal communication, enabling more effective coordination among different
areas of the company.
Regulatory Compliance: The information provided is accurate and timely, avoiding
errors and possible sanctions.
Informed Decisions: The availability of real-time information has allowed FEMSA to
make faster, data-driven decisions, improving their responsiveness and adaptability in the
market.
Staff Satisfaction: Employees can now spend more time on analytical and strategic tasks
instead of manual labor, increasing their satisfaction and productivity.
CONCLUSION
Thanks to the collaboration with PROCETI, FEMSA has achieved a digital transformation that has not only optimized its internal processes but also strengthened its competitive position in the market. The improvement in efficiency, communication, and regulatory compliance has had a significant positive impact on their business.
Do you want a digital transformation that ensures security, efficiency, and satisfaction for
your employees?
Contact PROCETI today and discover how, like FEMSA, your company can achieve it.